GROW | Terms of Trade
Your booking is NOT complete, unless full payment is made. We accept bookings by debit or credit card payment. Where credit is extended, full payment of our invoice must be made by the invoice due date. The responsibility for ensuring payment is made rests with the individual who made the booking irrespective of the organisation name that also appears on the account.
It is the individual’s responsibility to ensure their organisation pay on their behalf and we recommend the provision of a booking order number. Unpaid accounts may be passed to a debt collection company and all associated costs will be added to the outstanding invoice total.
Communication
Grow provides outstanding training and professional development events to support those working in social services, health, Government and not-for-profit sectors. Better skills change lives!
If you have registered to attend one of our training events, to ensure we can communicate with you regarding the event and other training opportunities your details will be added to our Grow database. You will only be emailed information that is relevant to you, and you can unsubscribe at any time.
Grow will not disclose your personal information to any third party without your consent.
Links To Third Party Sites
The Grow Web Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of Grow and Grow is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Grow is not responsible for webcasting or any other form of transmission received from any Linked Site. Grow is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Grow of the site or any association with its operators.
Cancellations
Face-to-Face Workshops
In the unlikely event the training does not go ahead we will re-schedule the webinar/workshop/event and offer a full refund of the registration fee to those who cannot attend on the new date.
If the training is cancelled, all delegates who have paid in full will be offered either a credit on a future GROW workshop (within 12 months of the cancelled one), or a full refund of their registration fee.
What happens when you cancel?
We know that sometimes your plans can change for many different reasons. Should you be unable to attend, a substitute delegate is welcome to attend at no extra cost. If a substitute delegate is not available and you need to cancel your registration, please be aware of the following:
Up to 7 days prior to the event you will be provided a refund of your registration cost, less a $60.00 inc GST per attendee service charge.
If you cancel within 7 days of the event, you are not eligible to receive a refund. Please note: should your registration not be paid by the time of the event, you are still liable to make the payment. Unpaid accounts may be passed over to our debt collection agency and additional costs may be incurred.
All cancellations must be received in writing via email.
We accept no responsibility for any other costs incurred by delegates as a result of a seminar cancellation.
Online Workshops
In the unlikely event the training does not go ahead we will re-schedule the webinar / workshop / event and offer a full refund of the registration fee to those who cannot attend on the new date. Full terms will be communicated to those who have registered at the time of cancellation/postponement.
What happens when you cancel?
We know that sometimes your plans can change for many different reasons. Should you be unable to attend, a substitute delegate is welcome to attend at no extra cost. If a substitute delegate is not available and you need to cancel your registration, please be aware of the following:
Up to 7 days prior to the event you will be provided a refund of your registration cost, less a $20.00 inc GST per attendee service charge.
If you cancel within 7 days of the event, you are not eligible to receive a refund. Please note: should your registration not be paid by the time of the event, you are still liable to make the payment. Unpaid accounts may be passed over to our debt collection agency and additional costs may be incurred.
Private Workshops
Should you wish to cancel your private workshop, please be aware of the following:
Up to 15 days prior to the event you will be provided a refund of your deposit, less a $100.00 inc GST service charge. You will not be required to pay the remainder of the quoted amount.
If you cancel within 14 days of the event, you are not eligible to receive your deposit refunded. our presenter has prepared your workshop and we feel we should pay their time.
Please note: should your deposit not be paid at the time of cancelling the event, you are still liable to make the payment. Unpaid accounts may be passed over to our debt collection agency and additional costs may be incurred.
All cancellations must be received in writing (email).
Disclaimer
The information provided at GROW events are the views and copy-write of the trainer, and may not reflect the views of GROW Ltd.
The information and professional advice delivered in the workshops and any associated materials or references are provided on the basis that delegates should obtain appropriate advice relevant to their particular circumstance to evaluate its suitability and relevance for their purposes.
GROW Ltd will not be liable for any damages from the use of this information. Your registration at our events indicates acceptance of this.
Contact Grow
83a Waghorne Street
Ahuriri
Napier 4110
e: info@grow.co.nz
p: 021 751 932
Hours
Monday - Friday: 9.00am - 5.00pm
Your trusted event partner…
Our mission is to transform lives
We do this by
Sharing Knowledge & Skills,
Building Hope &
Championing those who are
Making a Positive Difference
in the Lives of Others.
